Privacy Policy
Effective Date 9/19/2020
We recommend you read this policy and make sure you fully understand it, before you access or use any of our services.
This Carolsmits.design Privacy Policy (“Privacy Policy”) describes how we collect and use information pertaining to each of our unregistered visitors and registered users, including users with Paid Services, in connection with their access to and use of Interiors on Madison's website, including web forms completed and submitted and related services.
The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.
By accessing or using any of our services, you acknowledge that you have read this Privacy Policy.
What information do we collect?
Visitor and User Information
We collect two types of information regarding our Visitors and Users:
1. Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.
2. Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents ONLY THOSE YOU CHOOSE TO PROVIDE to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through our submission forms or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.
How do we collect such information?
There are two main methods we use:
1. We collect information through your use of services. When you visit or use our services, including when you browse our website, we will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services such as google analytics, including through the use of “cookies” and other tracking technologies.
2. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you submit a questionnaire or form, upload information and content using forms, and/or send information through our contact us page. When you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel including texts and emails.
Why do we collect such information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our website and Services; To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties; To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages. To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; To enhance our data security and fraud prevention capabilities; To comply with any applicable laws and regulations.
We will only use your Personal Information for the purposes above where we are satisfied that:
our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with a design or requested product, to provide you customer assistance, or our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of campaigns and identifying technical issues), provided it is conducted at all times in a way that is impartial, and that respects your privacy rights.
Where do we store your information?
Interiors on Madison Visitors’ and Users’ Personal Information may be maintained, processed and stored by Interiors on Madison and our authorized affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law. Interiors on Madison's webhost is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents. Interiors on Madison affiliates and service providers that store or process your Personal Information on our behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.
Sharing personal information with third parties
Interiors on Madison may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
Third Party Services:
When the services you request from Interiors on Madison require the use of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”). Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.
The information may be shared solely in accordance with this policy.
Law Enforcement, Legal Requests and Duties:
Where permitted by local data protection laws, Interiors on Madison may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.
Protecting Rights and Safety:
Interiors on Madison may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of Interiors on Madison Staff or any member of the general public, with or without notice to you.
Social Media Features and Framed Pages:
Our website may include certain Social Media features and widgets, single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are hosted by a third party. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours. In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.
To clarify, Interiors on Madison may share your Personal Information in manners other than as described above, with your explicit approval, or if we are legally obligated to do so. Moreover, we may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.
Use of cookies and other tracking technologies
Interiors on Madison, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Visitors and our Users with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our Visitor’s and Users’ preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.
Please note that Third Party Services placing cookies or utilizing other tracking technologies through our Services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.
Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.
Flash and HTML5: We and certain Third Party Services may also employ certain tracking technologies known as “Flash cookies” and “HTML5”, mainly for advertising purposes. Various browsers may offer their own management tools for removing or blocking such technologies.
“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.
Communications from Interiors on Madison
Promotional Messages:
We may use your Personal Information to send you promotional content and messages by e-mail, text messages, direct text messages, marketing calls and similar forms of communication.
If you do not wish to receive such promotional messages or calls, you may notify us at any time.
We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.
Service and Billing Messages:
Interiors on Madison may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your e-mail; send you reminders or warnings regarding upcoming or late payments on your account; or notify you of material changes in our Services. It is important that you are always able to receive such messages. For this reason, you are not able to opt-out of receiving such Service and Billing Messages unless you are no longer a Interiors on Madison User AND your account is in good standing. (you have no outstanding payments)
Your rights in relation to your personal information
It is imperative that you have control over your Personal Information. That’s why Interiors on Madison is taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information. Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive). If you are a Interiors on Madison Visitor or User, and you wish to receive a copy or request us to make corrections to the Personal Information that you have stored with us, or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please contact our website admin.
We will make all reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfill your request), subject to legal and other permissible considerations.
Data Retention
We may retain your Personal Information for as long as needed to provide you with requested Services. We may continue to retain such Personal Information even after you cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required, we will ensure it is securely deleted.
Security
Interiors on Madison has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to our website; the transmission of sensitive payment information (such as a credit card number) is done through SQUARE and is protected by an encrypted connection and adheres to the PCI Data Security Standard (PCI-DSS), Level 1.
Regardless of the measures and efforts taken by us, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish or otherwise share with Interiors on Madison or anyone else.
We therefore encourage you to set strong passwords and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. Since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any sensitive Personal Information via these methods.
Updates and interpretation
We may update this Privacy Policy as required by applicable law, and to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you, with respect to our Website and other Services.
Any heading, caption or section title contained herein, and any explanation or summary under the left “easy to read no legal-ease” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
Contacting us
If you have any questions about this Privacy Policy or wish to exercise any of your rights as described, please contact our website administrator at mary@happydoodler.com. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.